ACP Program

Apply for Affordable Connectivity Program (ACP) Benefit Claim Your ACP Credit

By submitting this application, you are consenting to the enrollment or transfer of your ACP benefit to your Kinetic account. Please note that you can only have the ACP benefit with one provider.

You are likely eligible if your household’s income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch.

Have you already applied? Please click here to check your application status.

Your Information
Contact Information
Review

Residence Street Address

Residence Street Address (no P.O Box; the address must be your physical primary address)

Street Address Please enter your street number and name

Apt., Unit, etc. (optional)

City Please enter your city

State

Please select the state Please enter a valid state

Zip Code Please enter your zip code Please enter a valid zip code

Is your mailing address the same as your Residence Street Address?

Yes

Please select an option

Mailing Address

Street Address Please enter your street number and name

Apt., Unit, etc. (optional)

City Please enter your city

State

Please select the state Please enter a valid state

Zip Code Please enter your zip code Please enter a valid zip code

Contact Information

Please provide your Phone Number or Account Number.

Email Address (If you are a current Windstream customer, please use the email address we have listed on your account.) Please enter your email address Please enter a valid email address

I want to provide an alternate email

What is your alternate email address? (Optional) Use this option for a secondary contact person such as a caseworker or family member. Make sure the person whose email address is provided is aware. You agree that any communications sent to your primary email will also be sent to this alternate email. Please enter a valid alternate email address

Phone Number (Optional) Please enter your phone number Please enter a valid phone number By providing a phone number, you consent to letting USAC contact you at that phone number via artificial or prerecorded voice message or text for important reminders and updates about your Lifeline or ACP benefit. For text messages, message and data rates may apply. Text STOP to end messages.

Existing Kinetic Customers Only

Kinetic Account Number (Optional) (Including your Kinetic account number will speed processing of your ACP credit.) Please enter a valid account number

How Do You Qualify?

Program Information

Credits will be applied to your Windstream Kinetic services based on your qualification for the ACP program.

ACP Program Application ID

Last Name

Kinetic Account Information

Please provide your Account Number or Telephone Number.

Account Number (Your account number can be found on your billing statement or on the main billing screen of the Go Kinetic portal and app.) Please enter your account number Please enter a valid account number

Telephone Number on File (Please provide your Windstream billing telephone number.) Please enter your telephone number Please enter a valid telephone number

Kinetic Registered Email (Please enter the email address we have listed on your account.) Please enter your email address Please enter a valid email address

Your Information

First Name

Middle Name

Last Name

Date of Birth

Identity Verification

Social Security Number (SSN)

Tribal ID Number

Alternate ID

Benefit Qualifying Person

I certify that the person listed below is a member of my household and qualifies for the corresponding programs and service credits.

First Name

Last Name

Date of Birth

Social Security Number (SSN)

Tribal ID Number

Alternate ID

Benefit Qualifying Person

You are not qualifying through your child or dependent.

Residence Street Address

Street Number and Name

Apt., Unit, etc.

City

State

Zip Code

Mailing Address

Street Number and Name

Apt., Unit, etc.

City

State

Zip Code

Contact Information

Email Address

Alternate Email Address

Phone Number

Existing Kinetic Customer

Account Number

Terms and Conditions

I agree to the Terms and Conditions

Please read and accept the terms and conditions

By submitting this form, you are consenting that all of the information you are providing may be collected, used, shared, and retained for the purposes of applying for and/or receiving the Affordable Connectivity Benefit (ACP).

Apply for Affordable Connectivity Program (ACP) Benefit Claim Your ACP Credit

How Do You Qualify?

Your Information

Identity Verification

Benefit Qualifying Person

Enhanced Tribal Benefit

Residence Street Address

Mailing Address

Contact Information

Existing Kinetic Customers Only

How Do You Qualify?

Program Information

Kinetic Account Information

Your Information

Identity Verification

Benefit Qualifying Person

Benefit Qualifying Person

Residence Street Address

Mailing Address

Contact Information

Existing Kinetic Customer

Terms and Conditions