We are not accepting ACP applications at this time.
You are likely eligible if your household’s income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch.
Have you already applied? Please click here to check your application status.
Have you submitted a National Verifier Application in the past
Do you want to cancel your ACP application?
Do you want to cancel the claim of your ACP credit?
To come back later, use the "Request Your Credit" button on the Windstream.com ACP page.
First Name and Last Name are allowed only letters, apostrophe ('), hyphen (-) and spaces.
Are you sure your birth year is 2021?
The Affordable Connectivity Program is a federal government benefit program operated by the Federal Communications Commission that provides a discount on broadband service plans for eligible consumers.
You may get ACP-supported services from any participating provider of your choosing, and you may apply the benefit to any broadband service offering of that provider at the same terms available to households that are not eligible for the ACP.
Windstream may disconnect your ACP-supported service after 90 consecutive days of non-payment. You will be subject to usual undiscounted rates and general terms and conditions if the Affordable Connectivity Program ends, if you transfer your benefit to another provider but continue to receive service from Windstream, or if you de-enroll from the ACP. You may file a complaint about your ACP-supported service with the FCC at 1-888-225-5322 1-888-225-5322 or at (https://consumercomplaints.fcc.gov/hc/en-us/articles/4412582232980-Need-Help-with-an-Affordable-Connectivity-Program-ACP-or-Emergency-Broadband-Benefit-EBB-complaint)
We will provide you with a list of all ACP-supported service plans that are fully covered by the benefit amount for which your household is eligible.
If transferring, this disclosure is to provide you with notice that you will be transferring your affordable connectivity program benefit to Windstream. Your affordable connectivity program benefit will be applied to the Windstream’s service and will no longer be applied to the service you have from your previous provider that applied your program benefit. You may be subject to the undiscounted rates of the service of the provider through which you previously obtained program benefits if you elect to maintain service with that provider.
You are limited to one affordable connectivity program benefit transfer transaction per service month, with limited exceptions such as unwanted transfers or where you are unable to receive the requested service.
Your submission indicates that you were provided with these disclosures, and that you give your informed consent to transfer your benefit to Windstream by the next bill cycle.