Meet Go Kinetic

Your home connection. Simplified.

Managing your services has never been easier with the new and improved Go Kinetic. Access smarter tools, faster support, and seamless communication - all in one place.
section-1img section1-tabimg section1-tabimg

Features

Wi-Fi Manager Icon

Wi-Fi Manager

Easily manage your in-home Kinetic network with the click of a button.

  • Change your Wi-Fi name or password
  • Enable guest networks
  • View connected devices
  • Perform speed tests
  • Set up parental controls
  • Pause device access
Service Support Icon

Service Support

Help and support is only a click away.

  • Track My Tech provides technician details and arrival time
  • Real-time support with live chat or our Digital Assistant
  • Recover usernames and passwords
  • Modify appointment dates and times
  • Check the status of your order or support requests
Payment Center Icon

Payment Center

Take control of your billing anytime, anywhere.

  • View and pay your bill
  • Manage your preferred payment methods
  • Enroll in AutoPay
  • Enable paperless billing
  • View your bill and payment history
Alerts & Notifications Icon

Alerts & Notifications

Stay informed and in control with personalized real-time notifications.

  • Receive updates on service outages and restoration times
  • Get reminders for upcoming bill due dates
  • Track the status of your support request in real-time
  • Customize notifications for account updates and activity
  • Stay updated on exclusive offers and promotions

Service Status

Keep Updated And Connected With New Tools That Make Accessing Service And Technician Support Even Easier.

Service Status Map

Keep informed with real-time service updates. Quickly identify and report outages in your area with just a few clicks.

Quick Dispatch

Our network tests pinpoint issues so you don’t have to. Schedule a technician visit at your convenience, directly from the app.

Support Request Tracker

Easily track the status of your support requests in real time. Make updates or reschedule appointments as needed—all from one convenient place.

Contact My Tech

Have questions or need help? Reach out directly to your technician for up to 30 days after a service or support visit.

statussection image
statussection image
statussection image
statussection image

Customers love Go Kinetic!

At Kinetic, everything we do has the customer in mind. Go Kinetic is providing useful features, added value, and improving overall customer experience. Our customers agree.

0.0

Ios Star

App Store Rating

0.0

Ios Star

Google Play Rating

Decorative Icon
Convenient
Helpful and Easy
Bill Pay
Five Stars
Time Saver
Great Service
Super convenient for people who are fast paced and don’t have a lot of time to spend making payments and requesting assistance.
This app is great! Everything I need to know and do is all in one place, making paying my bill or checking for outages so helpful.
Just hit pay bill, it’s perfect! I wish other utility companies would use this format. When I mistakenly fell past due, I didn’t have to call in, I did it all online. It’s just so EASY!
Internet speed is incredibly fast! The Kinetic app is easy to use with access to anything you need. Techs are helpful and awesome, five stars all the way!
So user friendly, it’s not congested with useless ads or stuff. You can quickly find what you’re looking for and easy to navigate.
Great service, easy to use website, reliable internet

Take control of Your Kinetic experience.

Go Kinetic is more than just a tool—it's your gateway to better connectivity, smarter solutions, and stress-free support. Download the mobile app today.

Download on the App Store Get it on Google Play